Introduction
Hiring a commercial cleaning service for your business can seem like a simple task, right? You just pick a company, sign the contract, and they clean your office. Done and dusted—literally.
Well, not quite.
The truth is, many businesses fall into the trap of choosing the wrong cleaning provider, leading to wasted money, poor service, and even potential health hazards in the workplace. If you’re serious about keeping your workspace clean, safe, and productive, then avoiding the following mistakes is a must.
Let’s dive into the 8 biggest mistakes businesses make when hiring commercial cleaners—and how you can sidestep them with confidence.
1. Not Vetting the Cleaning Company’s Experience
How Experience Reflects on Quality
Would you trust a brand-new restaurant for your company’s catering? Probably not—so why gamble with your cleaning crew?
Experience often equals expertise. Companies like TLS Cleaners bring years of know-how, which means better results, fewer issues, and professional standards you can count on.
Red Flags to Watch For
- No online presence or Google reviews
- Vague responses about past clients
- No case studies or testimonials
You wouldn’t hire a new employee without checking their resume—treat your cleaners the same.
2. Ignoring the Importance of Certifications and Insurance
Why Certifications Matter
Certifications like OSHA compliance or green cleaning credentials aren’t just pretty badges—they prove a commitment to quality and safety. When a company flaunts these, it’s not bragging; it’s reassuring.
Explore more about eco-friendly cleaning solutions here.
Insurance: Your Safety Net
Let’s face it—accidents happen. If your cleaner breaks a window or damages equipment, who pays for it? Without proper liability insurance, you could be footing the bill.
Hiring an insured cleaning company isn’t optional. It’s essential.
3. Choosing the Cheapest Option
The True Cost of Cheap Services
We get it—budgets matter. But choosing the lowest bid can often backfire. Dirt-cheap cleaning services might:
- Cut corners
- Use low-quality products
- Employ untrained staff
When Saving Becomes Costly
Imagine trying to save a few bucks and ending up with a hygiene crisis. Yikes! Cheap doesn’t always mean cost-effective. Sometimes, it means disaster.
Looking for cost-effective, professional cleaning? Check out TLS Cleaners’ commercial services.
4. Not Asking About Cleaning Supplies and Methods
Are They Using Safe, Eco-Friendly Products?
More businesses are switching to green cleaning practices—and for good reason. Harsh chemicals can harm your employees and the environment. Ask your cleaner:
- What products do you use?
- Are they non-toxic or biodegradable?
TLS Cleaners, for instance, specializes in eco-friendly solutions.
How Their Method Impacts Your Workspace
Different workspaces have different needs. A one-size-fits-all cleaning approach? Big nope. Make sure your cleaning partner understands what’s best for your environment.
5. Overlooking Customization of Services
One-Size-Fits-All Doesn’t Work
Just because it’s “commercial cleaning” doesn’t mean every office, store, or facility has the same needs. A medical office needs a different clean than a car dealership, right?
Tailored Plans Save Time and Money
Customization lets you pay only for what you need. Whether it’s residential, specialty, or office cleaning, TLS Cleaners crafts personalized plans that get results.
6. Skipping Reference Checks and Reviews
The Power of Peer Reviews
Online reviews are today’s word-of-mouth. They can reveal a lot about reliability, communication, and professionalism. Don’t just skim the stars—read the comments!
Start your search with TLS Cleaners’ reputation here.
What to Ask References
- Were they punctual and consistent?
- Did they resolve complaints?
- Would you hire them again?
Simple questions, big impact.
7. Not Clarifying the Scope of Work
Avoiding Miscommunication
You want the windows cleaned. They only vacuum. Whoops.
It’s crucial to clearly define what tasks are included—from dusting to deep cleaning. Avoid surprises with a detailed list.
Get It in Writing
Put everything in a signed agreement. A clear scope prevents confusion and keeps everyone on the same page—literally.
8. Neglecting Ongoing Communication and Quality Checks
The Value of Feedback Loops
Hiring a cleaner isn’t a “set it and forget it” job. Ongoing communication ensures standards are met consistently.
Don’t be afraid to speak up if something feels off.
How to Monitor Performance Without Micromanaging
Schedule periodic check-ins and use a feedback system. Quality control doesn’t have to be a headache if built into the process.
How to Avoid These Mistakes with the Right Cleaning Partner
What Makes TLS Cleaners a Reliable Choice
Looking for a company that checks all the boxes?
- Certified and insured ✅
- Customized services ✅
- Eco-friendly practices ✅
- Excellent reputation ✅
Whether you need post-construction, residential, or specialty cleaning, TLS Cleaners has you covered.
For pro tips and helpful guides, visit the DIY cleaning tips section.
Conclusion
Hiring the right commercial cleaner is about more than a mop and a bucket. It’s about protecting your investment, your people, and your brand. By avoiding the common mistakes above, you’ll find a cleaning partner who adds value—not headaches.
And if you’re ready to stop settling for “just okay” cleaning services, TLS Cleaners is just a click away.
FAQs
1. How do I know if a commercial cleaning company is reliable?
Check for certifications, insurance, references, and verified reviews. Companies like TLS Cleaners often share this info upfront.
2. Why is insurance important for cleaning services?
Insurance protects your business from damages or accidents during the cleaning process. It’s your financial safety net.
3. Should I hire based on price alone?
Nope! Cheap services can end up being more expensive if quality suffers. Consider value, not just cost.
4. What is eco-friendly cleaning?
It uses non-toxic, biodegradable products that are safe for people and the environment. Learn more here.
5. How often should commercial cleaning be scheduled?
It depends on your industry and space. High-traffic areas may need daily cleaning, while others can manage weekly.
6. What should a cleaning contract include?
Tasks, frequency, products used, costs, terms, and emergency contact info. It should leave no room for guesswork.
7. Can I customize my cleaning service plan?
Absolutely! Companies like TLS Cleaners specialize in tailored solutions to fit your exact needs.