We at The Lone Star Cleaners care deeply about your privacy. This Privacy Policy outlines what information we collect, how we use it, and your rights related to that information. Our website (https://tlscleaners.com) is committed to respecting and protecting your personal data.
1. Information We Collect
When you interact with us via our website, we may collect the following:
- Personal Information: Name, email, phone number, address, service requests.
- Technical Data: IP address, browser type, device type, operating system.
- Cookies and Tracking: We use cookies to improve user experience and analyze traffic.
- Payment Information: We do not store any credit card or payment details on our servers. Payments are handled securely via third-party processors.
2. How We Use Your Information
We may use your data for the following:
- Respond to your inquiries or service requests
- Send updates and promotional emails (you can unsubscribe anytime)
- Personalize your website experience
- Analyze and improve our website performance
- Comply with legal obligations
3. Data Protection and Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Services
We may share your information with trusted service providers (e.g., email platforms, payment processors, hosting providers) strictly for the purpose of service delivery. We never sell or rent your information.
5. Cookies Policy
Cookies help us understand your behavior and improve our services. You can disable cookies in your browser settings. However, some features of our website may not work properly without them.
6. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect or store data from children. If you believe your child has provided us with personal information, please contact us immediately.
7. Your Rights
You have the right to:
- Access your personal data
- Request corrections or deletions
- Opt-out of marketing emails
- Withdraw consent at any time
To exercise your rights, contact us at [email protected].
8. Changes to This Privacy Policy
We reserve the right to update this policy. Any changes will be reflected on this page with a revised effective date.
9. Contact Us
If you have any privacy-related questions:
- Email: [email protected]
- Phone: (512) 843-5379
- Address: 76544 Ottawa Rd Ste 22, Apple Valley, CA 87392