Welcome to The Lone Star Cleaners. These Terms & Conditions govern your access to and use of our website (https://tlscleaners.com) and services. By using our site or booking a service, you agree to these terms in full.
1. Acceptance of Terms
By accessing or using our website, you confirm that you are at least 18 years of age and agree to be bound by these Terms and our Privacy Policy.
2. Service Terms
All cleaning services are scheduled based on availability and agreement between the customer and The Lone Star Cleaners. Customers agree to:
- Provide accurate details about their property
- Grant access to the premises
- Pay for services as agreed
- Notify us of any special instructions or hazards
We reserve the right to refuse service if conditions are unsafe or not as described.
3. Pricing and Payments
All prices are disclosed before service begins. Additional fees may apply for:
- Excessive dirt or messes
- Last-minute cancellations (less than 24-hour notice)
- Remote locations requiring travel
We accept secure payments through verified platforms. Refunds or credits are handled on a case-by-case basis.
4. Website Use
You agree not to:
- Use our site for illegal activities
- Copy or distribute content without permission
- Attempt to breach our security systems
5. Intellectual Property
All content, trademarks, logos, and media on this site are the property of The Lone Star Cleaners. Unauthorized use is prohibited.
6. Limitation of Liability
We are not liable for any:
- Damage caused by third-party services or suppliers
- Temporary unavailability of the website
- Damages beyond the value of services rendered
7. User Content
If you submit reviews, photos, or testimonials, you grant us the right to use that content for marketing purposes.
8. Termination
We reserve the right to terminate services or access to our site if these terms are violated.
9. Changes to Terms
We may update these terms from time to time. Continued use of the site constitutes acceptance of the changes.
10. Governing Law
These terms are governed by the laws of the State of California. Disputes will be resolved in appropriate courts located in Apple Valley, CA.
11. Contact Information
Questions or concerns? Reach out:
- Email: [email protected]
- Phone: (512) 843-5379
- Address: 76544 Ottawa Rd Ste 22, Apple Valley, CA 87392